Privacy Policy

Thank you for choosing to be part of our community at MA9 (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at marco@ma9.co.

When you visit our website https://ma9.co, and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy (this “Privacy Policy”), we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully.

This Privacy Policy applies to all information collected through our https://ma9.co website (“Site”), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the “Services”). By using the Site and Services, you signify that you have read, understand, and agree to be bound by this Privacy Policy. If you do not agree to be bound by this Privacy Policy, you are not permitted to use or access the Site or Services in any way.

You may visit and browse the Site without providing certain personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from us.

Your use of the Site constitutes your acceptance of this Privacy Policy and consent to the practices described herein. We may update or revise this Privacy Policy. You agree to review this Privacy Policy periodically. We will use your Personal Information (as defined herein) in a manner consistent with the terms & conditions in effect at the time you submitted the information.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.  

TABLE OF CONTENTS  

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

7. DO WE COLLECT INFORMATION FROM MINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

11. DO WE MAKE UPDATES TO THIS POLICY?

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DO WE COLLECT?  

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

Personal information you disclose to us. We collect Personal Information (as defined herein) that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

When we use the term “Personally Identifiable Information” or “PII” in this Privacy Policy, we mean any information that can be used to identify a specific individual, such as a name, address, telephone number or email address. When we use the term “Non-Personally Identifiable Information” or “Non-PII” in this Privacy Policy, we mean information that does not allow us to identify a specific individual, such as demographic information, areas visited on the Site or what type of computer or mobile device was used to access the Site. PII and Non-PII may be referred to collectively as “Personal Information.” All Personal Information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such Personal Information.

The Personal Information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The Personal Information we collect can include the following:

Publicly Available Personal Information.  We collect first name, maiden name, last name, nickname, current and former address, email addresses, and other similar data.

Credentials.  We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data.  We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Shopify. You may find their privacy policy link(s) here: https://www.shopify.com/.

Online Identifiers.  We collect cookie identifiers, or others such as the ones used for analytics and marketing, and other similar data.

User-Generated Contributions and Submissions. We may collect content or materials you create, submit, post, display, transmit, perform, publish, distribute, or broadcast to us or on the Site, including any text, writings, video, audio, photographs, graphics, comments, suggestions, ideas, feedback, or other information or materials.

2. HOW DO WE USE YOUR INFORMATION?  

In Short:  We process your Personal Information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.  

We use Personal Information collected via our Services for a variety of business purposes described below. We process your Personal Information for these business purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the Personal Information we collect or receive for the following purposes:

  • Facilitating account creation and log-on process.  If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the Personal Information you allowed us to collect from those third parties to facilitate account creation and log-on process for the performance of the contract.

  • Site administration. We may use your Personal Information to effectively administer and operate the Site.

  • Sending you marketing and promotional communications.  We and/or our third-party marketing partners may use the Personal Information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).

  • Fulfilling and managing your orders.  We may use your Personal Information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

  • Posting testimonials.  We post testimonials on our Services that may contain Personal Information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at marco@ma9.co and be sure to include your name, testimonial location, and contact information.               

  • Requesting feedback.  We may use your Personal Information to request feedback and to contact you about your use of our Services.                    

  • Enabling user-to-user communications.  We may use your Personal Information in order to enable user-to-user communications with each user’s consent.            

  • Protecting the rights, privacy, safety or property of the Site and the general public.

  • Responding to legal requests and prevent harm.  We may use your Personal Information to comply with any and all laws applicable to us and to respond to governmental inquiries and requests made upon us. We may also use your Personal Information to pursue available remedies or limit the damages that we may sustain.               

  • Managing user accounts. We may use your Personal Information for the purposes of managing our account and keeping it in working order.

  • Customized content and advertising. We may use your Personal Information to enhance and/or develop the display of customized content and advertising on the site.

  • Business operations. We may use your Personal Information to operate, evaluate, and improve our business (including developing new products and services; managing our communications; analyzing our Services; performing data analytics; and performing auditing and other internal functions).

  • Enforcing the Terms of Use.

  • Enforcing our policies in connection with legitimate business interests, performance of a contract and legal obligations (as defined herein).

  • Responding to user inquiries/offer support to users.  We may use your Personal Information to respond to your inquiries and solve any potential issues you might have with the use of our Services.          

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?  

In Short:  We only share Personal Information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your Personal Information based on the following legal basis:

  • Consent: We may process your Personal Information if you have given us specific consent to use your Personal Information in a specific purpose. 

  • Legitimate Business Interests: We may process your Personal Information when it is reasonably necessary to achieve our legitimate business interests.  This may include, from time to time, making certain portions of your Personally Identifiable Information available to reputable companies whose products or services we believe may interest you. We may also disclose your Personally Identifiable Information to other affiliates, strategic partners or to our third-party service providers that agree to treat it in accordance with this Privacy Policy.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your Personal Information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your Personal Information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your Personal Information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process or share your Personal Information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers.  We may share your Personal Information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such Personal Information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This Personal Information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.

  • Business Transfers.  We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Advertisers.  We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?  

In Short:  We may use cookies and other tracking technologies to collect and store your Personal Information.  

Like many websites, we may use data files placed on a computer, mobile device, technology or other device when it is used to visit the Site. This helps us facilitate site navigation and to personalize your experience, including tailoring advertisements or offers likely to appeal to you, based on your interests, preferences, location, or demographic information. If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that by doing so, some features and services on our Site may not work properly.

5. HOW LONG DO WE KEEP YOUR INFORMATION?  

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your Personal Information for as long as it is necessary for the purposes set out in the Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?   

In Short:  We aim to protect your Personal Information through a system of organizational and technical security measures.  

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our services is at your own risk. You should only access the services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?  

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us at marco@ma9.co.

8. WHAT ARE YOUR PRIVACY RIGHTS?  

In Short:  You may review, change, or terminate your account at any time.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. You can find your local data protection supervisory authority contact details here: 

http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you have any questions or comments about your privacy rights, you may email us at marco@ma9.co.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

■  Log into your account settings and update your user account. 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active database. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list; however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt out, you may:

    ■  Note your preferences when you register an account with the site.

 ■  Access your account settings and update preferences.

9. CONTROLS FOR DO-NOT-TRACK FEATURES  

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of the Privacy Policy.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?  

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your Personal Information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

11. ARE THERE ADDITIONAL SECURITY ACKNOWLEDGMENTS THAT I MUST KNOW ABOUT?

In Short: Yes, use of the Site includes further acknowledgement of certain security risks.

The importance of security for all Personally Identifiable Information associated with Site users is of utmost concern to us. While we strive to protect your Personally Identifiable Information and make you feel as comfortable as possible when using the Site, by using the Site, you acknowledge that: (1) there are security and privacy limitations of the Internet which are beyond our control; (2) the security, integrity and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; and (3) any such information and data may be viewed or tampered with in transit by a third party. We may post a notice on the Site if a security breach occurs.

12. DO WE COLLECT PASSIVE AND NON-PERSONALLY IDENTIFIABLE INFORMATION?

As you navigate through any website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet protocol (“IP”) addresses, cookies, Internet tags, and navigational data collection.

The Site may use IP addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to the Site and administer and improve services to our consumers.

A cookie is a bit of information that a website sends to your browser that helps a website remember information about you and your preferences. The Site may use cookies.

Session cookies are temporary bits of information that are erased once you exit your browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. The Site may use session cookies.

Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username) and helping to determine what areas of website visitors find most valuable and customizing the website based on your preferences. The Site may use persistent cookies.

Internet tags (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. The Site may use Internet tags.

Navigational data (log files, server logs, and clickstream data) and Internet tags are used for system management, to improve the content of a website, market research purposes and to communicate information to visitors. The Site may use navigational data.

We may also use other automated technologies to collect and analyze certain types of information we consider to be non-personally identifiable Information including, but not limited to: (1) information related to the computers and/or mobile devices you use to access or interact with the Site (such information including, but not limited to, IP addresses, geolocation information, unique device identifiers and other information about your computers or mobile devices, browser types and browser language); and (2) information related to the ways in which you interact with the Site (such information including, but not limited to, referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you viewed the Site and other similar information). We may also capture other data, such as search criteria and results.

Please be advised that since Non-PII collected in connection with your use of the Site does not personally identify you, we may use the Non-PII for any purpose whatsoever, and we may share such non-personally identifiable information with third parties for any purpose whatsoever and without limitation.

13. DO WE MAKE UPDATES TO THIS POLICY?  

In Short:  Yes, we will update this policy as necessary to stay compliant with relevant laws.

We reserve the right, at our sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time without further notice. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. Continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future Privacy Policy, do not use or access (or continue to use or access) the Site. It is your responsibility to regularly check the Site to determine if there have been changes to this Privacy Policy and to review such changes. 

14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?  

If you have questions or comments about this policy, you may email us at info@ma9.co.

  1. 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the Personal Information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your Personal Information, please email info@ma9.co. We will respond to your request promptly.